At JDM Electrical Contractors Pty Ltd, we are committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or visiting our website, you agree to the terms outlined below.

1. Information We Collect

• Personal Information: We collect personal information such as your name, phone number, email address, and physical address when you contact us, request a quote, or use our services.
• Business Information: For business clients, we may collect additional information such as company name, VAT number, and relevant business details.
• Technical Information: We collect technical information such as IP address, browser type, and device information when you visit our website.
• Cookies: Our website uses cookies to enhance user experience. Cookies help us understand how you interact with our site, enabling us to improve our content and services.

2. How We Use Your Information

• To Provide Services: We use your personal and business information to offer, manage, and deliver our electrical, solar, and pump solutions.
• To Communicate: We use your contact details to communicate with you regarding quotes, services, customer support, and updates related to your inquiries or ongoing projects.
• To Improve Our Website: Technical information collected through cookies helps us analyze website traffic, user behavior, and improve our website functionality.
• For Marketing Purposes: With your consent, we may use your email address to send you promotional content, offers, or newsletters.
• To Comply with Legal Requirements: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

• With Trusted Partners: We may share your information with our trusted partners, such as Hergoldts Group and WesBank, to provide seamless services, installations, and consultations.
• Service Providers: We may share your information with third-party service providers who help us operate our business, such as IT support, payment processing, and marketing services.
• Legal Obligations: We may disclose your information if required by law, such as responding to a subpoena, government request, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Data Security

• Secure Storage: We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and firewalls.
• Access Control: Only authorized personnel have access to personal data, and they are required to maintain confidentiality.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings and opt-out of cookies at any time.
• Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.

6. Third-Party Websites

• Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

• Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

• If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
  • Email: admin@jdmelectrical.co.za
  • Phone: 066 221 8553
  • Address: Bloemfontein 9301, Free State, South Africa

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.